Make The Most of Every Customer Visit

Certified partner & reseller of Q-Flow in North America, with more than 3,000 + installations worldwide. Q-Flow, a complete platform for managing and optimizing omni-channel customer journeys, experiences, and supporting back-office processes.

The Q-Flow platform consists of four key products and two focused solutions:

Q-Flow AM – designed to deliver enterprise-grade appointment scheduling solutions, Q-Flow AM includes every component required to provide self-service appointment scheduling (via Web, mobile etc.), agent assisted or outbound appointment scheduling as well as calendar capacity analysis and planning, allocation of resources required for appointments, and complete customer communications (e.g. reminders and confirmation requests) from the moment of scheduling until visit completion.

Q-Flow QM – designed to deliver complete in-store/in-branch customer flow management, Q-Flow QM includes both the rules engine that ensures smart, skill-based and priority-based routing and queuing of customers, and the equipment interfaces needed for delivering the in-store experience, such as check-in kiosks, directional digital signage, and audio.

Easy and Efficient Appointment Management

In today’s fast-paced world, hassle-free appointment booking is essential. That’s why Q-Flow, our industry-leading appointment scheduling software, is designed to put control back in your hands.

Key Features:

• Effortless Scheduling: Book, reschedule, and manage appointments with just a few clicks.
• Customer Control: Give your clients the freedom to choose their preferred times and manage their appointments independently.
• Seamless Integration: Easily sync with your existing tools for a unified scheduling experience.
• Accessible Anytime, Anywhere: Manage and access appointments on any device, from anywhere.

Make Your Scheduling Seamless

Transform how you handle appointments with Q-Flow. Enjoy the ease of effortless scheduling and give your customers the control they need.

Eliminate No-Shows with Q-Flow

Q-Flow’s advanced monitoring system minimizes appointment cancellations by keeping customers informed about wait times and available slots. This automation reduces manual tasks, boosts operational efficiency, and lowers costs by optimizing resource planning and reducing staff workload.

Empower Your Customers with Seamless Scheduling

Q-Flow makes it effortless for your customers to schedule, track, and adjust their appointments from any device. They can book at their convenience without the hassle of waiting on hold.

With just a few clicks, they can reschedule appointments and receive automatic reminders. Plus, they’ll be notified if their preferred time slot opens up, ensuring they never miss an opportunity.

Automate Your Appointment Management with Q-Flow

Q-Flow’s appointment booking software not only manages queues but also provides insights into scheduling patterns to enhance the customer experience. Automated alerts keep customers informed about their appointments, reducing no-show rates and setting clear expectations for wait times. By automating these tasks, you lower operating costs and enable your staff to concentrate on their core responsibilities.

Our Solution in Action

Our comprehensive calendar configuration options allow us to customize an appointment management system to fit your business’s unique needs. Appointments are scheduled in real-time, taking into account staff availability, resources, and operating hours.

Once an appointment is confirmed, employees can monitor its real-time status, including cancellations, late check-ins, and early arrivals. Staff can also add notes directly into the system, ensuring a complete and accurate record of each appointment.

Effortlessly send or request documents and customer details, suggest follow-up appointments, and distribute feedback surveys throughout the customer journey.

Manufactured Self Service Kiosk Solutions.

Certified partner & reseller of SeePoint Kiosk interactive hardware solutions.

Wide range of exclusive design features, long-lasting materials and seamless assembly methodologies for the highest levels of durability.

Highly customizable solutions. A small footprint, compact profile and seamless peripheral integration deliver almost any app anywhere. Custom engineering to support your unique needs, specialized products such as antimicrobial coatings and privacy filters and an a la carte menu of products and services.